Adding value to the banking equation

Banking and capital markets

Hero image

Overview

Regulatory reform, more stringent capital requirements, risk management considerations, disruptive technologies, and enhanced reporting requirements were all challenges to growth in banking and capital markets. Sophisticated strategies and solutions will be required for financial institutions to gain a competitive edge.

PwC professionals assist many of today’s largest banks and securities firms with their most challenging issues in every segment of the financial industry: consumer/retail banking, commercial banking, wholesale banking, mortgage banking, securitisation, capital markets, insurance, investment management, broker/dealer and real estate.


How we can help

We invest the time to understand our clients’ unique pressures. Through our extensive network of advisory, assurance and tax services, we help you build resilience, drive transformation and increase stakeholder trust. We collaborate with you to manage rapid change and complexity. Leverage our deep industry insight and risk and regulatory knowledge across generative AI, digital transformation, emerging technologies and sustainability. Adapt, innovate and thrive in a dynamic environment. And drive long-term value while maintaining compliance and trust. 

customer experience
Customer experience / conduct
cyber security
Cyber security
data quality
Data quality & management
financial regulatory
Financial & regulatory reporting
financial crime
Financial crime
financial risk management
Financial risk management
governance control
Governance & control
risk culture
Risk culture & conduct
strategic cost management
Strategic cost management
anti money
Anti-money laundering and counter-financing of terrorism 
operational resilience
Operational resilience and cybersecurity
environmental social and governance
Environmental, Social and Governance
client onboarding
Client onboarding 

 
credit risk
Credit risk
governance and culture
Governance and culture
sales practices
Sales practices and suitability for investment products
Digitalisation
cross border risk
Cross border risk 

Key Areas


Investment banking

The ongoing transformation of the financial services industry has a significant impact on the way investment banks manage and think about their businesses… Read More



Private banking

While Assets under Management continue to grow, the industry still faces challenges in achieving excellence in client experience and managing transformation… Read More



Retail and commercial banking

The retail banking industry has faced a series of challenges and the commercial banking industry has disintermediation effects on capturing trade flow value chain…Read More



Digital banking

Digital channels have provided the banking industry the position to evolve for an increased customer base, new markets and products… Read More


The Voice

The Asia Pacific region is home to 40% of the world’s billionaires and 30% of its Ultra High Net Worth Individuals. In our new report – Successful Private Banking Business Models – we compare the critical success factors for private banks in Switzerland and Hong Kong – who often take the same entrepreneurial approach to their personal wealth. What can each market learn from the other?

Watch our videos

Video

Product offering – Portfolio mandates and asset classes

0:01:57
More tools
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

Our Global Risk Survey is based on responses from over 500 bankers worldwide. Watch our videos to find out their perspectives on prospects within the banking sector, including major risk areas and potential growth opportunities.

Video

Global Risk Survey

0:01:58
More tools
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

How can cloud adoption help banks achieve their digital transformation? Watch our videos to find out the key considerations for banks to keep in mind at every stage of their transformation journey.

The HKMA’s FinTech initiative has broad implications for banks’ FinTech strategies. Watch our series of short videos to learn more about how FinTech can impact Hong Kong’s banking sector.

  • Operations and digital transformation
  • Talent
  • Strategy and ecosystem
  • RegTech
  • AI and machine learning
  • Cloud
  • WealthTech
  • Data and Analytics
Video

fintech 2025 gary ng new

0:02:13
More tools
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

Wealth Management Connect has been keenly anticipated. But how will it work in practice? 

Watch all the videos from the total size of the prize to who can invest in what products now.

Video

wealth management connect james tam

0:02:12
More tools
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

Insights

Subscribe to our research and insight reports

Get the latest PwC research and timely insights from our experts—delivered right to your inbox

Contact us

James Tam

James Tam

Banking and Capital Markets Leader, PwC Hong Kong

Tel: +[852] 2289 2706

Follow us