Virtual banking

Elevating the banking experience

New digital channels have provided the banking industry with the position to evolve, allowing for increased customer base, expansion into new markets and the introduction of new products. With this shift, banks will need to transform from traditional branch based servicing to end-to-end digital offerings.

Banking services will now need to provide customers with a high level of access, specifically mobile apps and remap their traditional engagement tactics.

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Customers are looking for a way to transform their banking experience with convenient and easy access, tailored to their personal lifestyle. Virtual banking has arrived. Are you ready?

We focus to help you with:

  • Developing a business strategy that is fit for growth
  • Designing and building a digital bank using new technologies and partnerships
  • Guiding your application through regulatory approval
  • Accelerating your customer acquisition and brand loyalty
  • Enabling you to onboard your clients instantly
  • Helping you serve your customers in a digital-first world
  • Helping you adapt your workforce for the future
  • Simplifying your finance and treasury functions
  • Navigating you through complex risk and compliance challenges
  • Protecting your digital bank from cyber attacks

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Contact us

Harjeet Baura

Hong Kong Financial Services Consulting Leader, PwC Hong Kong

Tel: +[852] 2289 2715

Emily Lam

Partner, PwC Hong Kong

Tel: +[852] 2289 1247

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