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The success of any transformation effort depends on whether and how leaders engage their culture. Culture, however, is different from other business topics: it is implicit rather than explicit, emotional rather than rational — that’s what makes it so hard to work with, but that’s also what makes it so powerful.
Bestselling author Jon Katzenbach and coauthors James Thomas and Gretchen Anderson, have written a practical guide to working with culture and tapping into a source of catalytic change within your organization.
Closing the culture gap: Linking Rhetoric and Reality in Business Transformation |
Why authentic informal leaders are key to an organisation’s emotional health |
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Businesses that identify organisational strengths will be better positioned to weather the disruptions of COVID-19. | Simple metrics that demonstrate momentum are key to turning good intentions into replicable business results. | Your company’s ideal behavioural strengths are unique, and shouldn’t be borrowed or copied — not even from a high-performance enterprise. | Linking rhetoric and reality in business transformation. | Tapping into the collective wisdom of key employees can help a company build the capacity to weather the worst crises. |
Tremendous forces are radically reshaping the workplace. There are new organisational, talent, HR and technology challenges to be faced as business leaders wrestle with disruptive innovation, global trade, skills mismatches and the constant tests of risk and regulation.
Organisations should redefine the way work gets done and create innovative talent ecosystems that build engaged, enabled and agile workforces. And as organisations face the future, we know that every organisation is different. Each has a unique history, culture, leadership style and capability set in its employees.
At PwC, we build tailored people and organisation solutions to help our clients achieve their strategic ambitions - reflecting their uniqueness but also grounded in rigorous analysis and data-driven insight - to create lasting, differentiated value.​