Accelerating your legal transformation agenda - Designing and delivering an impactful legal transformation program can be a challenge for most in-house legal teams. PwC’s award winning Legal Operations Partnering model combines dedicated on-the-ground and remote resourcing to accelerate your transformation agenda. Clients gain access to the deep capabilities of NewLaw and the broader PwC network, as well as embedded local support to help drive quantifiable change and real outcomes.
Transforming what matters - When legal teams recognise the need for change, but don’t know where to start, NewLaw helps to baseline your current state and prioritise your transformation agenda. Starting with a diagnostic of your legal function across people and external counsel, process and technology, and benchmarking against industry peers and global best practices, we co-develop your strategy and transformation roadmap. Leveraging our extensive experience, we can also help you implement these recommendations - including scoping, delivery and change management.
Using technology to super-charge your performance - Navigating the fast-moving LegalTech market can be tough! Are you leveraging your current tech stack to its full potential? Do you opt for multiple point solutions or an integrated platform? And what features are 'must-haves'? Our experts help you identify, assess, procure, configure, integrate and embed the most fit-for-purpose legal technologies to improve your legal team's performance - all within your budget envelope and security requirements.
Future-proofing your legal department through data - Legal functions often overlook the power of data, particularly the opportunity to leverage their data to unlock material, future value for their organisations. We help legal teams create and harness their data to inform metrics and enable data-driven decisions. This includes designing an underpinning data architecture and governance framework which integrates all of your core processes and technologies, and developing a reporting framework (with fit-for-purpose data visualisations) which supports your legal team's tactical and strategic decision-making.
Focusing your efforts on more strategic work - Our experience shows that up to 30% of in-house lawyers’ time is spent on 'non-legal' or lower value work. Partially or wholly outsourcing more standardised and lower-risk activities releases your legal team's time to focus on the work that truly matters. Our managed legal and operations services range from transaction-specific support work to holistic solutions for entire subsets of legal departments. Whether near-shore or offshore, we provide the governance, processes and quality assurance to rapidly embed and operationalise effective outsourcing as a fully scalable turn-key solution.
The client experience has never been more important and requires new ways of working to set your firm apart from others. PwC NewLaw’s world class expertise in CX provides the strategic insight and toolsets required to innovate every touch-point in your client’s journey. We use Voice of Client research, journey mapping and human-centred design methods to help you deliver new value to clients and employees. Define your firm in a competitive market with a remarkable Client Experience.
Differentiated performance is underpinned by strategy execution at all levels of your firm to drive transformational change and deliver results that clients and employees value. Our award-winning transformation approach and deep SME capabilities drive quantifiable change and real outcomes for our clients. PwC NewLaw specialises in optimising enabling functions for mid-size, large and global law firms - from finance and HR to procurement and IT. Build a cohesive, service-orientated culture and an employee experience that differentiates your law firm. We understand organisational change and adopt an integrated approach to L&D, employee engagement and capability building to deliver your transformation initiatives.
Your lawyers are the foundation of your business, and their ability to manage legal work is a key driver of your firm's overall profitability and culture. Future-fit law firms deliver legal work efficiently and effectively, form and retain high-performance multi-disciplinary teams; and embed process improvement and services innovation. These outcomes require strong skills in leadership and communications, project management and continuous improvement - which are not traditionally taught in law schools. PwC NewLaw offers industry-leading and accredited SMEs in legal project management, legal services design and leadership.
The legal ecosystem is becoming increasingly integrated both horizontally across different service providers, and vertically across legal supply and value chains. Market-leading law firms leverage the benefits of outsourced legal and operational services, via internal shared service centres and captive LPOs, near-shore and offshore capabilities. Partially or wholly outsourcing more standardised and lower-risk activities unlocks capacity to focus on the work that truly matters. Our services range from transaction-specific support work to outsourcing entire functions. PwC NewLaw provides the governance, processes and quality assurance to rapidly embed and operationalise effective outsourcing as a fully scalable turn-key solution.
PwC NewLaw helps firms to navigate the rapidly evolving legal tech market, and identify the key technology platforms to future-proof their legal practice. We support all aspects of your data and digital transformation - from requirements analysis to business case, procurement, integration, configuration and embedment. We start with understanding how your existing IT infrastructure can be optimised, how current ways of working can be automated, and design your underpinning data framework. We have you covered for a myriad of legal tech platforms including document management and automation, matter management, secure collaboration portals, AI-enabled document review and e-billing.