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The Legal Metrics Portal is a resource designed to provide in-house legal functions with insights, tools and delivery capabilities to confidently navigate the complex operations of a modern legal practice, facilitate the cost-effective delivery of legal services at scale, and support the strategic objectives of the business.
The web-based portal consists of 3 critical assets:
A rich set of information about legal metrics: the portal explains the importance of legal metrics, where to start, how to build a legal metrics program and explores the critical elements of a program, including engaging stakeholders, building metrics roadmaps, and creating legal dashboards.
A metrics catalogue: the portal includes more than 500 legal metrics spanning 17 different categories across legal operations and legal practice areas. Every metric explains what insight it produces, how to obtain it, and how important and easy or hard it is to gather and report.
A metrics Wizard: the portal enables users to start with the critical decisions or important narratives to communicate to stakeholders. The Wizard filters and presents the relevant key metrics from the 500+ metrics catalogue to support the legal business decision or narrative through a five-step process.