Although Tax functions may have different areas of focus at various points in time, it is important to identify the key factors that will be measured in determining success. Without this high level view of what is important – key success factors – it is difficult for Tax to establish the right objectives to achieve and to convey value within the organisation.
This paper invites you to pause and reconsider what success means for your Tax function. How should success be measured? We will explore established as well as new, innovative key performance indicators (KPIs) that organisations can use to evaluate how well the Tax function is performing in today’s environment. We will also provide examples of KPIs that may be relevant for specific activities or tax function areas, including corporate and indirect taxes, transfer pricing, and deals/corporate transactions. Finally, we will explain how to get started on a path to defining and measuring success for Tax.