Digital operation is on the agenda of manufacturing companies around the globe. Yet most business leaders have still not come to terms with the challenges and opportunities of digital transformation or with the conceptual leap it represents.
Digital operations encompass end-to-end digitisation and data integration of the value chain. Mastering digital operations requires a deep understanding of collaboration, the commitment of top management, and a clear strategy. Companies that fail to embrace this radical change will likely struggle to survive.
PwC’s Global Digital Operations Study 2018 revealed people are at the center of digital transformation and the main challenges faced by companies on their journeys to digital champions include: new technology turns to impediment due to insufficient employee capabilities, people and organisational transformation, and workforce planning and training.
An effective and well-designed people ecosystem is core to a company becoming a digital champion. PwC helps clients design and establish an integrated people ecosystem through four dimensions that include skills, mindset and behaviour, relationship and skill sources, and career development based on clients’ digital maturity levels and current state value chain efficiency, IT architecture and interfaces, business models and delivery of customer solutions.
This allows us to establish the foundation of the enhanced digital value chain and optimise the domain of organisational competence and culture. Moreover, we offer “one-stop” digital solutions based on our expertise in strategy management, organisational effectiveness, compliance and risk management to help clients benefit from effective digital operations.