Watch Henri Arslanian, our FinTech & RegTech Leader for China/HK share 8 FinTech predictions for Asia in 2017, in the first episode of PwC Hong Kong’s FinTech & RegTech Spotlight series.
Nov 2016 - (English)
Meet the PwC Experience Centre. We work within the intersection of business, experience and technology - all under pinned by insight. We do this through a broad and unique set of skills, a creative collaborative environment and new ways of thinking.
Oct 2016 - (English)
The rise of technology has impacted wealth management and it is time to shift from human focus to more digitally enabled service offerings. Watch how you can transform wealth management with technology.
Jul 2015 - (English)
Watch Colin Light, our China and Hong Kong Digital Consulting Leader, talk about the importance of embedding digital at the heart of your business.
Voice of Customers
In today's digital era, it is essential for any successful business to put their customers' interests at the core of their strategy. What are your customers wants, needs and perception? And how can you close the gap between your customers' expectations and what you are offering them? We interviewed different Chinese digital consumers to better understand what's on their mind.
Maintaining consumer privacy
Consumer data can help marketers build a contextually rich picture of their audience but companies need to tread carefully or risk alienating the very consumers they are trying to connect with in the first place.
How do you feel about sharing personal information with a company if you get something of value back in return? (giving personal details to get a free app, coupon or access to an event, etc)
What type of personal information would you feel comfortable sharing with a third party? (basic demographics, location, interests, etc)
What sort of experiences would make you not want to share your personal data?
Retail in China's digital age
Multi-channel shopping has become the social norm for consumers. We look at the need for companies to understand how consumers of today are interacting with them in a number of ways.
What makes you buy direct from a brands website rather than going to an online retailer
How often do you visit a brand / retailer online and then visit the physical store? Why?
What type of in-store digital technologies are attractive to you and why?
How important is a retailer/brands loyalty program for you? What benefits do you want from it?
Social Media has fast become an integral part of everyday life. We look at how this is helping customers make informed purchasing decisions.
How important is social media when you are making your purchasing decisions? And how do you use it?
The always-on smartphone world is an unique opportunity for businesses to connect with their prospects and customers in a direct and intimate way. We explore their receptiveness to mobile advertising.
What would make you more likely to interact with an advertisement you received on your mobile?
What formats of advertising do you prefer to receive on your mobile?
When and how often would you like to receive mobile ads?
The world is in beta. And it's exploding with potential. Is your business ready for it?
Watch our new video series to see the possibilities.
Where online and offline is a seamless transition and experience
Where some see a 3D printer, others see a new era of supply on demand?
Where some see an invasion of privacy, others see the world's most secure transaction
Making the customer experience journey more human
Where some see the latest running gear, others see the future of commerce