The three C's: How consolidation, customisation and collaboration will continue to impact commercial brokers in 2018

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Jan 2018

As we first noted in our 2014 publication, Broking 2020: Leading from the front in a new era of risk1, trends reflecting larger macroeconomic forces have been fuelling a contentious debate between brokers and underwriters on compensation, leading to a “war of words” in 2017 that saw leading players on both sides to invest to reinforce their market positions. The same trends are also driving increased customisation of products, increasing reliance on direct-toconsumer models, and greater economies of scale for an increasingly large number of market participants. Collectively, we categorise these trends into the “three C’s” of consolidation, customisation and collaboration.

 

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Lars Nielsen
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Ruud Sommerhalder
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