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The eMPF Platform is coming: Are you ready?

February 2021

On 29 January 2021, the Mandatory Provident Fund Schemes Authority (“MPFA”) announced the appointment of the operator to the electronic MPF (“eMPF”) Platform. The eagerly awaited announcement marks a key moment in the Mandatory Provident Fund (“MPF”) System as policymakers aim to prepare for a digital future by streamlining, standardising, and automating existing administration processes in the MPF System.

The announcement kickstarts a multi-year tech-enabled transformation journey, and with it, all industry players in the MPF ecosystem will be required to revisit how they remain relevant going forward. This will not just be limited to technological changes as there will be far-reaching implications in several areas. The enhancements to the MPF ecosystem will provide industry players an impetus to review their current operating models and prepare accordingly across all aspects of their businesses – from tactical readiness in areas such as operations, system, and data, to strategic focuses on leveraging digital ecosystems, enhancing customer experience and refreshing product offerings.

Contact us

Marie-Anne Kong

Hong Kong Asset and Wealth Management Leader, PwC Hong Kong

Tel: +[852] 2289 2707

Edmund Lee

Hong Kong Consulting Leader, PwC Hong Kong

Tel: +[852] 2289 2714

Helen Li

Partner, PwC Hong Kong

Tel: +[852] 2289 2741

Albert Lo

Hong Kong Financial Services Consulting Leader, PwC Hong Kong

Tel: +[852] 2289 1925

Gary Ng

Partner, PwC Hong Kong

Tel: +[852] 2289 2967

Chris Mo

Partner, PwC Hong Kong

Tel: +[852] 2289 2941