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IT Controls and Assurance
E-Business and Internet Assurance
Revenue Maximisation
IT Controls and Assurance
To compete and prosper in a global environment, businesses must make continual changes in operations, processes and technology. Our IT Control and Assurance Services can help you to ensure that these changes do not compromise your business controls. We can help you to manage the risks associated with implementing an enterprise resource planning (ERP) system (such as SAP, Oracle, PeopleSoft or BAAN) or merging/outsourcing key business processes or infrastructure. Our practice is backed by a global resource pool and focused tools, training and technology. Our services include:
- Controls Design and Implementation - Offering services to design and implement efficient and effective internal controls for packaged or in-house developed business systems and the IT infrastructure that supports them. In providing this service we address risks in the key areas of controls framework definition, business process controls, general IT controls, application security controls and technical infrastructure controls.
- Assurance and Opinion Services - Offering a range of assurance services and independent opinion on the adequacy of controls within processes and the systems that support the production of financial statements. Services include systems audit strategy, systems opinion and investigation, third party comfort and service organisation audits.
- IT Internal Audit - Supporting your global operations by identifying IT audit staff requirements, reviewing operating systems and networks, establishing security, integrity and recoverability controls in systems development and providing a standardised Internal Audit training course to ensure that the skills of your IT audit function are kept up to date.
- eControls Assurance - We combine control and security experience with extensive knowledge of emerging technologies and products such as Commerce One, Ariba, MySAP.com, Broadvision, i2, and SAP Business-to-Business Procurement. We offer companies solutions focused on application security, business process controls and technical infrastructure controls. Our consultants provide strategic guidance as well as support in the design, construction, testing and implementation of the controls you need to conduct business in areas such as: the e-business value chain, IT Processes (web-site staging, configuration management, backup and recovery), and e-business infrastructure (web servers, interfaces with existing ERP applications, call centres). We help our clients to develop control strategies and to analyse the e-business impact on controls architecture and design.
E-Business and Internet Assurance Services
In the information economy, consumers, businesses, investors and regulators seek independent third party assurance and comfort that appropriate controls are in place to ensure transaction integrity, security, privacy, and availability for web based or wireless transactions. PricewaterhouseCoopers is a leader in providing e-business assurance and attestations services to the global marketplace.
Our professionals will assist you in providing a full range of assurance and attestation services geared towards enhancing customer loyalty through an increased confidence in the e-business marketplace, managing the risks associated with e-business, and ensuring compliance with company business practices and regulatory pronouncements. Our assurance and attestation offerings include:
- Information Technology Auditing
- Third Party Examinations (e.g., SAS No. 70 examinations)
- Customised Attestations
- Agreed Upon Procedures
- WebTrust
Revenue Maximisation
Revenue integrity and assurance should be seen as an opportunity for profit growth, rather than as a cost of doing business. The inability to address revenue integrity issues promptly might result in a loss of customer revenue that may be as much as two to five percent of the bottom line.
Revenue Maximiser is a proven methodology that focuses on maximising revenue by reducing revenue leakage and identifying feasible revenue opportunities for ISP, telecommunications and cable companies. This is achieved by analysing revenue assurance controls and exposures across the functional areas of the enterprise-wide revenue lifecycle. For example, in a telecoms company, this would include network operations, sales and marketing, interconnection, rating and invoicing, activation, customer care, and finance.
Our approach helps you to:
- Identify where you are leaking revenue and isolate the root causes.
- Quantify how much you can capture and evaluate the return on investment of recovering the revenue.
- Capture the revenue by implementing proven solutions.
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