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InfoComm Review has a new name and a new look. Renamed Communications Review, the journal is now better positioned to capture the whole of this dynamic marketplace and reflect the changing needs, interests, concerns, and aspirations of all the companies within it. The theme in this first issue of Communications Review is improving performance. Only by constantly seeking opportunities for improvement and incorporating the resulting benefits can communications businesses differentiate themselves in the eyes of today's elusive, demanding customers, whether they are consumers or corporations. This issue's articles include:
- Synchronizing for Results
by Kenny Fraser, Lisa Meeks, Mark Bergsma, and Erik Klein Nagelvoort The order-to-cash cycle shapes many key touch points - installation, provisioning, billing - that directly determine the customer's own experience with and perception of a communications company. A company that succeeds in optimizing its order-to-cash cycle stands to gain major benefits: increased revenues, minimized costs, and maximized margins.
- Contemplating the Next Move
by Patrick Glasheen and Graeme Clark At the heart of fixed and mobile convergence is the concept of the next generation network, simplifying and delayering networks with the goal of enriching the service portfolio, lowering capex demands, and improving efficiency. As the technology is still evolving, operators need to take a pragmatic approach before embarking on the path to transformation.
- A Solid Defense
by Quentin Orr and Steve Woolley As communications companies move into a multiproduct environment, they are signing deals with content owners - who, in turn, expect and demand that their content be safeguarded while it is on the network. Digital content opens up new vistas of opportunity for operators - but also brings risks and responsibilities that lie outside the traditional scope of their business and capabilities.
- The Benefits of Conformity
by Chee Kheong Poh Lim, Kevin Stevenson, and Andrew Parker Countries and operators across Asia Pacific vary widely, both in their approach to IFRS and in how far they have travelled down the road toward adoption. However, all can use IFRS as an opportunity for transforming their financial reporting processes, controls, and governance to reap substantial benefits in the competitive environment and in capital markets.
- Perspectives
Cable operators are shaking up the communications and media markets around the globe as they seek to improve their financial and operational performance by delivering broadband voice and data applications, owning and distributing unique and exclusive content, and becoming the provider of choice to more consumers. Here we have interviews with Steve Burke, president and COO of Comcast Cable; Georg Hofer, CEO of Kabel BW; and Mike Lee, Chief Strategy Officer, Rogers Communications.
Get Your Copy Here Read more by downloading our Communications Review - Improving Performance (pdf file, 1.7MB) for your reference. |